Let us understand how ecommerce works?
Ecommerce (Normally called as E-commerce) is concerned with internal and external business process communication with each other. Any such communication essentially an exchange of data between two computers with only a few clicks of the mouse.
Ecommerce website transactions are essentially quite simple. Any one can execute such transactions with minimal knowledge of the system and its working.
Suppose we want to buy a book. First of all we should know the title of the book, name of author(s) or the publisher. we will first go to a search engine like Google, Yahoo and search for the title of the book, its author or its publisher. The search engine will present a number of web sites for review, We will visit a web site and after confirming all the details, process to place the order. Before we commence the process of placing the order, the protocol ‘HTTP’ change to ‘HTTPS’ and there is an icon of a key at the left-hand bottom corner of the browser window to confirm that the web site is secure for the transaction.
As it has been made evident by FusionVegas and their recent posts, it is important to note however, that each browser has different form of security icon. So normally one should not buy the products from just http website, always go with http(s) as shown above. Normally its is called privacy of your personal information like the credit card/debit card details, internet banking passwords etc.
We now require to type in the name of credit card company, credit card number, expiry date, name of the card holder, Email address, mailing address, contact telephone number, title of the book, amount to be charged to the credit card, etc. Now is the stage when all of us shudder and begin to ask a number of questions?
- What will happen to my information?
- Who will have access to it?
- Can it be misused in the future?
- Will the wrong amount be charged to my account?
- Will I receive the book i have ordered?
- What if i don’t get the book?
- What if I don’t get the book on time?
- What do i do if I am overcharged?
Well, the answers to most of these questions and some others lie in understand the technologies that make eCommerce a secure and hassle free experience.
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