Customers Rights And Expectations

Top 10 Customers Rights and Expectations : Customers are the stakeholder in your organization. They are the most important of the three (the other two being the shareholders and the staff. Your customers are different and unique from others. Each one needs to be treated individually. Never forget that customers are not dependent on you. … Read more

Meet customers needs

How to meet customers’ needs in today’s market? Before I answer how to Meet customer’s needs? we need to remember this saying. “There is only one boss – The customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else.” – Sam Walton, founder of … Read more